Zoho launches Canvas, the industry’s first design studio to rethink the CRM experience


Zoho Corporation., A leading global technology company, announced Canvas for Zoho CRM, a one-of-a-kind design studio for CRM customization. Canvas allows companies to create their own CRM interfaces better suited to the role of each employee, without the involvement of IT or developers. It helps simplify complex CRM implementations into streamlined, contextual experiences for employees.

Customizing data and workflows can make a CRM system too complex for most employees, and customizing CRM for each employee’s role involves excessive development effort and costs. As a direct result of this complexity, productivity drops, employees disengage, difficulties in adopting CRM and return on investment can suffer. With Canvas, businesses of all sizes can avoid these problems and take advantage of the breadth of functionality offered by a general purpose CRM and the specialized experience offered by a vertical CRM.

With Canvas, Zoho’s customer experience platform continues to focus on creating an experiences system that simplifies the experience economy for brands and all stakeholders. From planning and creating diverse customer experiences to delivering them and evolving them for the future, Zoho CRM helps organizations of all sizes improve employee productivity, improve collaboration with stakeholders and increase customer success.

“A lot of CRM software already offers an abundance of personalization for customer experiences, but the same does not hold true for employee experiences. As a result, everyone is using the same system and paying the productivity tax for no reason, ”said Hyther Nizam, president-MEA, Zoho Corp. “Imagine a reality where the system is tailor-made for each employee’s role. That’s true full customization, and that’s what we’re bringing to market with Canvas. We think it’s a more natural solution to the software adoption challenge. Our ultimate goal is for businesses to create enterprise-wide software experiences with consumer-grade simplicity. “

Canvas capabilities include:

Drag and drop editor: Canvas has a simple drag and drop editor that makes it easy to design without having to write a single line of code.

Model Gallery: Customers can choose a pre-built template that speaks to them and their industry, and dive right in.

Perspectives Relevant to Industry: Companies can create views that are relevant to their industry, work culture, sales process, and more.

Self-service via the portals: Customers can also share Canvas designs on portals and create a better experience for vendors, stakeholders, etc.

Role-based assignment: Companies can assign different Canvas views based on their company’s roles, responsibilities, and teams.

Extended formatting: Canvas also houses a wide range of formatting options for altering the finer details of a view and can load styles dynamically based on conditions.

More information on other capabilities here: https://zoho.com/canvas

Additional information about Zoho CRM can be found at https://zoho.com/crm

Pricing and availability

Canvas will be available in all editions of Zoho CRM at no additional cost. Zoho believes that every CRM user deserves a better experience and supports the CRM community, which is why Zoho offers Canvas for free to all Zoho CRM customers. In the coming years, Canvas is also set to be implemented across all Zoho products so that users can have a consistent and consistent experience across the Zoho ecosystem.

Zoho Privacy Commitment

Zoho guarantees a level of confidentiality that no other vendor in the industry can guarantee. Zoho does not allow any third party trackers to monitor usage behavior and never sells data to advertising-based companies. Since Zoho owns and has built its entire technology stack, the company is able to deliver the most secure experience to its 60 million users without any compromise on data privacy. Zoho CRM users can rest assured that their data is confidential and protected, and only the users themselves retain ownership of that data.


Joseph E. Golightly